The first ALDI Australia store opened its doors on the 25th of January 2001. There are now close to 550 stores around Australia, in 6 states and territories. There are more than 13,500 hardworking ALDI employees serving the millions of loyal customers that walk through their doors.
ALDI offer a unique shopping experience, with shoppers coming to expect a diverse range of Special Buys in the centre aisles every Wednesday and Saturday. The carefully selected and exclusive grocery range has over 1,800 products, but despite the limited range, ALDI ensures that there is still a focus on catering to the various needs, diets and tastes of consumers. For example, ALDI has recognised that more people are following vegan and vegetarian diets and ALDI’s everyday range has increased to include products that meet this demand. The money shoppers save from award winning wine to impressive French cheeses, and from the endless surprises found in the Special Buys aisles. ALDI are proud of the differences that sets them apart and want their customers to live richer lives for less. The reason why many Australians choose to shop with ALDI are simple – high quality products at excellent value.
The ALDI strategic business goal is simple and compelling; great quality at the best price, fair and honest product offerings, and efficient business processes. ALDI’s business approach is focused on the long term and is based on three core values by which they live and breathe: Consistency, Simplicity and Responsibility.
ALDI believe that providing their employees with ongoing professional development is vital in supporting their employee’s careers. They have a centralised team, ALDI Academy, who provide support for all learning and development activities. Developing their staff is an integral part of maintaining a competitive retail edge and they believe that by investing in their people they will provide a quality outcome for their customers.
ALDI is not only committed to their customers and their staff, but also its responsibility to the community. This means that ALDI are constantly working to improve the way they operate to not only benefit their staff, but their customers, their local communities and the planet. ALDI have a great understanding of Corporate Responsibility and are committed to developing and maintaining outstanding social and environmental relationships.
Safety at ALDI Australia is driven by a national strategy which has been developed by a WHS Committee. The WHS Committee, which meets regularly, is made up of Directors from various areas of the business as well as safety personnel to ensure there is a holistic approach. Safety is part of everyday life at ALDI and it is not only ingrained into everything they do, it’s everybody’s responsibility. All employees understand their Safety responsibilities and it is re-enforced through tool box talks, daily warm-up exercises, quarterly re-training and regular safety checks throughout their location. Work processes are optimised to create healthier and more pleasant working conditions wherever possible. But it’s not just the safety of their employees ALDI are concerned with, they are also committed to the safety of their customers, contractors and visitors.
In order to gage their staff’s satisfaction and engagement, Employee Engagement Surveys (EES) are conducted on a regular basis by an external company. These surveys are conducted anonymously throughout the company. The EES is about more than just satisfaction it is about a mutual beneficial relationship. With a strong focus on their people, it is important for ALDI to understand how they can assist team members making ALDI a better place to work.