VentraIP Australia

VentraIP Australia has been selected as an Employer of Choice in The Australian Business Awards 2019.
The Australian Business Award for Employer of Choice [EOC] recognises organisations which have developed leading workplaces that maximise the full potential of their workforce through practices that demonstrate effective employee recruitment, engagement and retention.

Established in 2009, VentraIP Australia entered the market with a vision to re-shape the Web Hosting Services and Domain Name Registration Industry within Australia. Starting off as an unknown company with a small workforce, VentraIP Australia laid their foundations and built themselves into a consumer-friendly brand with a strong position in the local market over the past 10 years.

From a one tier operating system to a multi-level, cross functional structure, the company’s growth and success can be largely attributed to their ability to source and develop local talent. It is this focus on Australian-based support that has given VentraIP Australia a competitive advantage in an industry that is largely dependent on customer service and which has historically relied on outsourced staff based internationally.

The range of products offered by VentraIP Australia are tailored to provide Australian individuals and businesses with the tools necessary to build an online presence that is both reliable and secure whilst still being affordable. These products include, Domain Name Registrations, Web Hosting, SSL Certificates and Dedicated Email Hosting.

However, at the heart of these products is the ongoing support and education, two elements that are always present when providing solutions to customers.With a focus on customer experience and bringing unique innovations through the implementation of automation, VentraIP Australia were one of the first providers to offer customers one-click installation of SSL Certificates for free with their web hosting services and championed the return of 100% Australian 24/7 phone support.

In particular, the automation aspect of the business is evident in the company’s product management portal, known as VIPControl. This system has been designed in a manner that empowers individuals to take control of their services and manage them accordingly. Pairing this type of system with the availability of 24/7 Australian phone or eTicket support truly highlights how the company cares about empowering its customers.

From its very beginning, the founders and subsequent Leadership Team of VentraIP Australia have always promoted the notion of looking after your employees so that they look after its customers. This attitude toward the workplace is reflected in VentraIP Australia’s company values, which act as a catalyst for employee engagement and customer satisfaction. It is evident that each of VentraIP Australia’s core values were built around teamwork and accountability, two elements that go hand-in-hand and support their vision to ‘connect businesses with their customers and uphold the highest standard of service and support’.

The Australian Business Awards are an annual comprehensive awards program which recognises organisations that demonstrate the core values of business innovation, product innovation, technological achievement and employee engagement via a set of established business and product award categories.

The Australian Business Awards are the national chapter of an integrated, hierarchical leadership initiative conducted on a national and international level. The Employer of Choice Award recipients will participate in the international chapter of the program at the World Business Awards whereby participants are provided with the unique opportunity to benchmark themselves against the top performers globally.

The process culminates in the selection of organisations which maximise the full potential of their workforce through practices that demonstrate effective employee recruitment, engagement and retention. The recipients are recognised as the elite of their industry earning a place amongst a distinguished group by having their achievements acknowledged and celebrated.

Organisational eligibility includes private companies, publicly listed companies, multinational subsidiaries, not-for-profit organisations, non-government organisations, educational institutions, franchise systems, partnerships, government departments, government agencies, local government and statutory bodies operating in Australia.

Entrant organisations are required to demonstrate their achievements across the key areas of Organisational Culture; Leadership & Strategy; Employee Education, Training & Development; Employee Health, Safety & Satisfaction; Performance Management; Recognition & Remuneration.

The Employer of Choice Framework is utilised as a structured model of assessment that enables the participating organisations to be benchmarked against world class performance standards.

The key attributes of the Employer of Choice Framework define the characteristics of high-performing, industry leading organisations that provide a stimulating and supportive workplace. The criteria and sub-criteria provide a robust set of requirements that are used as the methodology for benchmarking and learning among the participating organisations.

Entrant organisations are required to demonstrate their achievements across the key areas of Organisational Culture; Leadership & Strategy; Employee Education, Training & Development; Employee Health, Safety & Satisfaction; Performance Management; Recognition & Remuneration.

The program provides a notable opportunity for high-performing organisations which implement world-class human resource management practices to be acknowledged and celebrated for their achievements both nationally and internationally.

Conducted annually, the program engages with organisations worldwide to benchmark the full spectrum human resource management practises and to review their business performance through a global recognition and knowledge building initiative that is underpinned by the program’s established framework.

The program provides the ultimate platform for building knowledge, increasing employer brand awareness. reputation, equity, loyalty and retention through increased exposure, recognition and prestige.

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