Royal College of Pathologists of Australasia Quality Assurance Programs

Royal College of Pathologists of Australasia Quality Assurance Programs has been selected as an Employer of Choice in The Australian Business Awards 2019. The Australian Business Award for Employer of Choice [EOC] recognises organisations which have developed leading workplaces that maximise the full potential of their workforce through practices that demonstrate effective employee recruitment, engagement and retention.

The Royal College of Pathologists of Australasia Quality Assurance Programs (RCPAQAP) is a world leader in the provision of external quality assurance (EQA) for pathology laboratories. They offer a comprehensive range of EQA for all disciplines of Pathology. The organisation was formed on 2 June 1988 when Royal College of Pathologists of Australasia (RCPA) registered a company (RCPAQAP) to bring together the existing standalone ‘Quality Assurance Programs’ (‘QAP’s) into a single management structure.

The organisation consists of some 80 staff and is characterized by a flat management structure, high staff retention rates and a culture that is values based and principles led. They consider their success is a result of many factors, with trust at the core.

The culture of RCPAQAP is both underpinned and exemplified by their Values: Excellence, Innovation, Professionalism, Customer Service. In 2015, they decided they wanted to inspire staff to share RCPAQAP’s Vision – to be the recognised industry leader in external quality assurance in Pathology, both nationally and internationally, and to proudly work with them to achieve that goal.

The imperative, therefore, was to create a values-based, transparent and cohesive organisational culture where employees are genuinely valued and willingly collaborate for organisational success. Only by instilling such a culture, it was believed, could they ensure delivery of their Mission – to provide resources, products, services, data, and insights for assessing the diagnostic and technical proficiency of laboratories in each discipline of Pathology and for the purposes of supporting patient safety, continuing medical education and research, now and into the future.

The RCPAQAP believes that its greatest asset in achieving its strategic objectives is its people; and that professional development contributes to personal job satisfaction, workplace productivity, reward, and recognition. The organisation also believes their approaches to education, training and development, performance, recognition, and remuneration increase their attractiveness and support their retention goals.

The Australian Business Awards are an annual comprehensive awards program which recognises organisations that demonstrate the core values of business innovation, product innovation, technological achievement and employee engagement via a set of established business and product award categories.

The Australian Business Awards are the national chapter of an integrated, hierarchical leadership initiative conducted on a national and international level. The Employer of Choice Award recipients will participate in the international chapter of the program at the World Business Awards whereby participants are provided with the unique opportunity to benchmark themselves against the top performers globally.

The process culminates in the selection of organisations which maximise the full potential of their workforce through practices that demonstrate effective employee recruitment, engagement and retention. The recipients are recognised as the elite of their industry earning a place amongst a distinguished group by having their achievements acknowledged and celebrated.

Organisational eligibility includes private companies, publicly listed companies, multinational subsidiaries, not-for-profit organisations, non-government organisations, educational institutions, franchise systems, partnerships, government departments, government agencies, local government and statutory bodies operating in Australia.

Entrant organisations are required to demonstrate their achievements across the key areas of Organisational Culture; Leadership & Strategy; Employee Education, Training & Development; Employee Health, Safety & Satisfaction; Performance Management; Recognition & Remuneration.

The Employer of Choice Framework is utilised as a structured model of assessment that enables the participating organisations to be benchmarked against world class performance standards.

The key attributes of the Employer of Choice Framework define the characteristics of high-performing, industry leading organisations that provide a stimulating and supportive workplace. The criteria and sub-criteria provide a robust set of requirements that are used as the methodology for benchmarking and learning among the participating organisations.

Entrant organisations are required to demonstrate their achievements across the key areas of Organisational Culture; Leadership & Strategy; Employee Education, Training & Development; Employee Health, Safety & Satisfaction; Performance Management; Recognition & Remuneration.

The program provides a notable opportunity for high-performing organisations which implement world-class human resource management practices to be acknowledged and celebrated for their achievements both nationally and internationally.

Conducted annually, the program engages with organisations worldwide to benchmark the full spectrum human resource management practises and to review their business performance through a global recognition and knowledge building initiative that is underpinned by the program’s established framework.

The program provides the ultimate platform for building knowledge, increasing employer brand awareness. reputation, equity, loyalty and retention through increased exposure, recognition and prestige.

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