Melbourne Convention and Exhibition Centre (MCEC) is Melbourne’s destination for big ideas and inspirational events. Hosting more than 1200 events each year, MCEC is internationally renowned for its incredible range of spaces, innovative design and renowned food. MCEC offers an end-to-end sales, planning and event delivery service for a diverse range of domestic and international conferences, exhibitions, concerts and gala dinners. MCEC’s vision is to redefine events globally through innovation, partnerships and experiences.
MCEC comprises the Melbourne Exhibition Centre, opened in February 1996 and the Melbourne Convention Centre, opened in June 2009. In July 2018, MCEC opened its $205 million State Government funded expansion which added 20,000 square metres of space, making the venue Australia’s largest convention and exhibition space.
MCEC’s cultural values were developed by its employees and are known as unity. These values are defined as Excellence, Innovation, Integrity, Respect and Working together. Unity is reflected throughout the employee journey, and is embedded within the performance management framework, called MAP – Meet, Align Perform.
Full-time employees are required to demonstrate unity behaviours as part of their performance evaluation and are supported by a personal development plan, while casual employees participate in informal performance conversations and skills-matrix assessments.
MCEC’s employee culture is identified as a special part of the organisation, where diverse skills are combined to turn vision into reality. MCEC’s working environment is defined by a commitment to shared learning and continuous improvement. Building a safe and inclusive culture for all employees translates into an engaged workforce committed to providing the best possible outcome for MCEC’s customers, and this is the primary measure of MCEC’s success.
With an average tenure of five years for full-time employees, and three and a half years for casual employees, MCEC has an unusually low staff turnover, reflecting the venue’s commitment to providing a great workplace and opportunities for employees to develop meaningful careers.
Increased revenue year-on-year demonstrates MCEC’s ability to not only secure new business, but also retain key events through outstanding service delivery. MCEC’s success is highlighted by a strong and stable financial position, which continues to deliver strong revenue growth and record economic returns to Victoria.