eBay Australia

eBay Australia has been selected as an Employer of Choice in The Australian Business Awards 2019.
The Australian Business Award for Employer of Choice [EOC] recognises organisations which have developed leading workplaces that maximise the full potential of their workforce through practices that demonstrate effective employee recruitment, engagement and retention.

More than 3 in 5 Australians use eBay every year because it helps them save money on the things they need and find the things they love. 40,000 Aussie retailers depend on eBay for the growth of their business. For the last five years, eBay has evolved, with 70 of the top 100 Australian retailers now sell through the platform.

Over 90% of what eBay sells is new and over 70% of eBay’s traffic is on mobile phone. eBay has millions of items with guaranteed three-day delivery and now provides a newly launched loyalty program, eBay Plus, offering free shipping and returns.

Furthermore, eBay has a warehouse with Australia Post, sends millions of personalised emails, manage thousands of seller accounts, run hundreds of promotional events and launch new features every week. eBay competes with the world’s largest companies, in a dynamic and intensely competitive industry. Ultimately, eBay Australia accomplishes all of this with a lean team of approximately 100 people. eBay attracts and retains the best talent in Australian tech and retail. They come from a huge variety of backgrounds, from all over the world, from different industries and with different educational experience. Over half are female. eBay allows its people to be their true selves at work and encourages them to work flexibly. Because eBay is a small team, with market leadership and scale, it can help its people to learn and grow their careers faster than they could anywhere else.

eBay sees its people’s personal growth as intrinsically linked to eBay’s business growth. That business growth translates to eBay’s purpose of growing Australian businesses. If eBay’s people grow, eBay grows. If eBay grows, eBay’s sellers grow. eBay creates genuine connections between sellers and buyers, empowering people and creating economic opportunity for all.

Since its launch in 1999, eBay Australia has enabled ecommerce in Australia to thrive. Thousands of small businesses have launched on eBay prospering as a result of eBay’s ability to connect millions of buyers and sellers. eBay Australia has a unique platform that overcomes the trust barriers that may exist between buyers and sellers in other online marketplaces. For example, there is a feedback loop where buyers and sellers provide reviews about each other, and eBay has a Money Back Guarantee in the event of an issue that cannot be resolved between the buyer and seller.

The Australian Business Awards are an annual comprehensive awards program which recognises organisations that demonstrate the core values of business innovation, product innovation, technological achievement and employee engagement via a set of established business and product award categories.

The Australian Business Awards are the national chapter of an integrated, hierarchical leadership initiative conducted on a national and international level. The Employer of Choice Award recipients will participate in the international chapter of the program at the World Business Awards whereby participants are provided with the unique opportunity to benchmark themselves against the top performers globally.

The process culminates in the selection of organisations which maximise the full potential of their workforce through practices that demonstrate effective employee recruitment, engagement and retention. The recipients are recognised as the elite of their industry earning a place amongst a distinguished group by having their achievements acknowledged and celebrated.

Organisational eligibility includes private companies, publicly listed companies, multinational subsidiaries, not-for-profit organisations, non-government organisations, educational institutions, franchise systems, partnerships, government departments, government agencies, local government and statutory bodies operating in Australia.

Entrant organisations are required to demonstrate their achievements across the key areas of Organisational Culture; Leadership & Strategy; Employee Education, Training & Development; Employee Health, Safety & Satisfaction; Performance Management; Recognition & Remuneration.

The Employer of Choice Framework is utilised as a structured model of assessment that enables the participating organisations to be benchmarked against world class performance standards.

The key attributes of the Employer of Choice Framework define the characteristics of high-performing, industry leading organisations that provide a stimulating and supportive workplace. The criteria and sub-criteria provide a robust set of requirements that are used as the methodology for benchmarking and learning among the participating organisations.

Entrant organisations are required to demonstrate their achievements across the key areas of Organisational Culture; Leadership & Strategy; Employee Education, Training & Development; Employee Health, Safety & Satisfaction; Performance Management; Recognition & Remuneration.

The program provides a notable opportunity for high-performing organisations which implement world-class human resource management practices to be acknowledged and celebrated for their achievements both nationally and internationally.

Conducted annually, the program engages with organisations worldwide to benchmark the full spectrum human resource management practises and to review their business performance through a global recognition and knowledge building initiative that is underpinned by the program’s established framework.

The program provides the ultimate platform for building knowledge, increasing employer brand awareness. reputation, equity, loyalty and retention through increased exposure, recognition and prestige.

As Australia’s number one shopping destination, eBay Australia sees its responsibility to help grow Australian retail by partnering with the 40,000 Australian sellers on its platform. All of this is accomplished by our talented people who work together as one team to bring genuine connections between buyers and sellers. We’re very proud to be recognised as a Winner for Employer of Choice by creating a flexible work environment and one team culture that enables our people to bring the very best version of themselves to work.

Tim MacKinnon, Managing Director, eBay Australia