Compass Housing Services Co Ltd (Compass) is an international community housing with a proven track record of managing a wide range of tenancies under a variety of housing programs.

Compass believes community housing is about much more than providing accommodation. It’s also about building communities. Compass’ vision is for a world in which all people have access to safe, affordable and adequate housing and are actively engaged in their communities. Compass is dedicated to making sure tenants are empowered to have their voices heard and to participate in the social and economic life of their communities. In addition to professional tenancy management, Compass delivers a range of wraparound services that help sustain tenancies as well as offering innovative tenant engagement initiatives that help foster a sense of social inclusion.

Compass understands that the best outcomes are achieved through an integrated service which understands and respects the people, place and potential of communities. Compass currently manages a total of 4514 properties across 11 locations throughout New South Wales, Queensland and New Zealand supported by a head office in Newcastle. Compass is a registered Tier 1 provider under the National Regulatory System for Community Housing and hold full accreditation under the National Community Housing Standards.

To achieve a positive workplace culture and to develop empowering leadership Compass focuses on three key elements’ in everything it does: People, Place and Performance.

Tenants and employees are the foundation of the business. Investing in employee learning and development as well as delivering capacity building programs and environmental sustainability initiatives ensures continuous improvement is sustained across the organisation.

Compass focuses on delivering best practice tenancy management services which connects its clients to their “place” and their local community.

Through personal and professional accountability and by providing ongoing professional development opportunities Compass is recognised as a provider of excellent client services and an employer of choice.

Compass develops and maintains a culture consistent with its vision “that all people have appropriate and affordable shelter and are engaged in sustainable communities” by ensuring it continues to challenge the norm, provide leadership in areas of housing affordability and look at new ways of igniting discussion on housing both nationally and globally. Compass supports employees to become involved in and support a range of community initiatives both as part of their employment and as volunteers. This helps strengthen its culture where making a difference to others is viewed as an important part of working within Compass.