Bank Australia

Bank Australia has been selected as an Employer of Choice in The Australian Business Awards 2019.
The Australian Business Award for Employer of Choice [EOC] recognises organisations which have developed leading workplaces that maximise the full potential of their workforce through practices that demonstrate effective employee recruitment, engagement and retention.

As a 100% customer owned bank, Bank Australia exists to create mutual prosperity in the form of positive economic, social, environmental and cultural impact. From its beginnings in 1957, Bank Australia has operated according to the international cooperative principles. Its core business is retail banking for personal customers, community and public sector organisations. The bank’s day-to-day operations are led by a single executive team, and the company’s staff are 100% Australia based. It is regulated in the same way as all Australian banks.

Today Bank Australia is one of the strongest mutual banks in Australia. In 2018 the bank achieved a net profit of $26.1 million and reached $5.7 billion in assets. Its customer numbers grew to 135,786 and customer satisfaction was 91.2%. Its efforts in the banking and finance industry were recognised when the bank won the CANSTAR Customer Owned Institution of the Year in 2018.

As a member for the Global Alliance for Banking on Values, Bank Australia works to change the banking system so that it serves people, is more transparent, supports economic, social, environmental and cultural sustainability, and serves the real economy. To do this the bank is focussed on effectively and efficiently using resources to grow profitably, through a values-based approach to banking that serves the needs of customers, communities and the planet. Bank Australia is also a signatory to the United Nations Global Compact, which guides the bank’s approach to providing responsible banking.

In 2017 the bank launched the ‘Bank Australia Needs’ campaign to draw attention to its responsible banking approach. This campaign has attracted a large number of new customers who share the bank’s values. Building on this, in late 2018 the bank launched its ‘Clean Money’ campaign, which encourages people to think about how their bank uses their money, and whether that is in line with their values.

Bank Australia is headquartered in Melbourne, Victoria and has a branch network across Australia. Its national lending and contact centre is located in the Latrobe Valley in Gippsland, where approximately 30% of the bank’s employees work. Furthermore, Bank Australia has committed to never offshoring jobs.

The Australian Business Awards are an annual comprehensive awards program which recognises organisations that demonstrate the core values of business innovation, product innovation, technological achievement and employee engagement via a set of established business and product award categories.

The Australian Business Awards are the national chapter of an integrated, hierarchical leadership initiative conducted on a national and international level. The Employer of Choice Award recipients will participate in the international chapter of the program at the World Business Awards whereby participants are provided with the unique opportunity to benchmark themselves against the top performers globally.

The process culminates in the selection of organisations which maximise the full potential of their workforce through practices that demonstrate effective employee recruitment, engagement and retention. The recipients are recognised as the elite of their industry earning a place amongst a distinguished group by having their achievements acknowledged and celebrated.

Organisational eligibility includes private companies, publicly listed companies, multinational subsidiaries, not-for-profit organisations, non-government organisations, educational institutions, franchise systems, partnerships, government departments, government agencies, local government and statutory bodies operating in Australia.

Entrant organisations are required to demonstrate their achievements across the key areas of Organisational Culture; Leadership & Strategy; Employee Education, Training & Development; Employee Health, Safety & Satisfaction; Performance Management; Recognition & Remuneration.

The Employer of Choice Framework is utilised as a structured model of assessment that enables the participating organisations to be benchmarked against world class performance standards.

The key attributes of the Employer of Choice Framework define the characteristics of high-performing, industry leading organisations that provide a stimulating and supportive workplace. The criteria and sub-criteria provide a robust set of requirements that are used as the methodology for benchmarking and learning among the participating organisations.

Entrant organisations are required to demonstrate their achievements across the key areas of Organisational Culture; Leadership & Strategy; Employee Education, Training & Development; Employee Health, Safety & Satisfaction; Performance Management; Recognition & Remuneration.

The program provides a notable opportunity for high-performing organisations which implement world-class human resource management practices to be acknowledged and celebrated for their achievements both nationally and internationally.

Conducted annually, the program engages with organisations worldwide to benchmark the full spectrum human resource management practises and to review their business performance through a global recognition and knowledge building initiative that is underpinned by the program’s established framework.

The program provides the ultimate platform for building knowledge, increasing employer brand awareness. reputation, equity, loyalty and retention through increased exposure, recognition and prestige.

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