Formerly the United Ancient Order of Druids, NobleOak Life Limited (NobleOak) was one of the first benevolent societies in Australia and has protected the lives and wealth of Australians for over 147 years. NobleOak’s purpose is to Build and Protect Australian Wealth, with integrity.

NobleOak is committed to helping close Australia’s ‘protection gap’ by providing outstanding value life insurance products with personal service. NobleOak’s customer-focused product strategy and passionate team have helped the company become Australia’s most awarded direct life insurer for six years running.

NobleOak has earned a trusted reputation while navigating a complex and changing financial services and insurance regulatory environment. It has a strong risk management culture, supported by clear governance processes, annual compliance training, and the expectation that all employees are responsible for managing risk. This includes supporting ethical decision-making, maintaining transparency, and embedding risk and control practices into everyday operations to protect its customers and employees, while promoting sustainable growth.

NobleOak’s team celebrates achievements and customer feedback in weekly shout-outs and huddles. Milestones are shared with the whole company, and celebration bells can often be heard ringing on the floor, marking successful achievements. NobleOak’s employees are regularly trained and coached on procedures to ensure that customers are well-informed and have a consistent, positive experience.

During FY25, NobleOak launched its technology transformation with a strategy aimed at enhancing the user and customer experience, as well as enhancing the employee experience. For employees, these advancements create streamlined processes, reduce administrative workload and enable a greater focus on delivering personalised support and high-quality outcomes for customers.

NobleOak also leverages Culture AMP – an employee experience platform, to strengthen engagement, development, and overall workplace experience. This innovative tool captures employee insights across key areas, including growth, work environment, rewards, leadership, risk, and psychosocial safety. By analysing this data, NobleOak makes informed, data-driven decisions that enhance employee development and drive continuous business improvement, ultimately contributing to the overall improvement and effectiveness of the business.

NobleOak is committed to fostering a workplace where employees enjoy coming to work and developing their skills for a fulfilling and diverse career. This commitment includes fair remuneration, benchmarked against the Aon Life Insurance and Superannuation survey to position roles at the market median, alongside individual, team and company recognition programs, employee discounts, regular learning opportunities, and ongoing wellness and social events.

Throughout FY24-25, the company continued to enhance its efforts by concentrating on culture and leadership, along with the skill development of its people. The focus remains on elevating skills, enabling growth, and fostering a broader foundation for innovation.

For more information about NobleOak Life Limited, visit nobleoak.com.au