Bank Australia Limited is a mutually owned Authorised Deposit-taking Institution (ADI) and an unlisted public company. The bank is 100% owned by its customers, which includes employees.

On 1 July 2025, Bank Australia successfully merged with Qudos Bank. This marks a significant milestone in Bank Australia’s growth journey, substantially increasing the size and reach of the organisation. The merger brings together two of Australia’s leading, purpose-driven, customer-owned banks, united by a strong alignment in values, culture, and a commitment to customer-first banking. With a combined workforce of approximately 900 employees and a shared dedication to a positive impact for people and the planet, the merged entity offers expanded career opportunities, enhanced digital experiences and a broader range of products and services. This strategic move reinforces Bank Australia’s position as an Employer of Choice, committed to fostering a values-led workplace culture while expanding its capacity to deliver meaningful outcomes for customers and communities nationwide.

Customers share in the Bank’s prosperity through competitive rates and fees, service improvements, and investments to create positive social and environmental change. Like all Authorised Deposit-Taking Institutions, the Bank is heavily regulated by ASIC, APRA and the Financial Accountability Regime (FAR).

Bank Australia has a strong reputation as a trusted bank and, in 2024, achieved a net profit of $26.8 million, with total assets of $11.7 billion. It has over 192,000 customers and a customer satisfaction rate of 88.2%. Its organisational success is underpinned by an ongoing focus on People, Planet, and Prosperity – effectively and efficiently using resources to grow profitably, through a purpose-driven approach to banking that serves the needs of customers, communities and the planet. As bank owners, their customers share in the prosperity that they create.

Each year, Bank Australia commits up to 4% of its annual after-tax profit to its Impact Fund, which supports a number of major projects and partnerships that benefit people and planet, with customer (shareholder) input guiding which projects the Impact Fund supports.

In August 2008, Bank Australia demonstrated its strong commitment to climate change and environmental sustainability by purchasing 201 hectares of land (in Western Victoria), which it transformed into a protected conservation reserve. Through successive land purchases, Bank Australia’s Conservation Reserve currently totals 2117 hectares of land across four properties in the West Wimmera region of Victoria.

Bank Australia focuses on three differentiated capabilities to drive growth, distinguish the Bank in the market, and prioritise business plans and projects. These capabilities include prioritising customer wellbeing and experience at the centre, looking after employees and culture, and raising the bar for responsible banking.

For more information about Bank Australia, visit bankaust.com.au.