For over 30 years, Citation Group has been working with Australian and New Zealand businesses, helping them to achieve their workplace compliance objectives for a better tomorrow. Citation Group handles everything from workplace law and HR to workplace safety and ISO and NDIS certification.

From designing and implementing enterprise agreements and certifying ISO management systems to providing outsourced HR solutions and navigating knotty employment-related claims, Citation helps businesses succeed. Citation Group provides holistic workplace compliance solutions for its incredible clients’ businesses. The company believes that every business, regardless of size or budget, should have access to a complete range of solutions to solve workplace compliance issues. 

Since The Citation Group acquired FCB, they committed to accelerating its growth across Australia and New Zealand. By the end of 2022, they made two successful acquisitions in the ISO and NDIS certification space. Throughout 2023, the group embarked on an exciting journey, revitalising its brand and mission. And, at the end of November 2023, FCB Group and the brands that made up the group – FCB Workplace Law, FCB Smart Visa, HR Assured, Best Practice Certification, and QMS Certification – officially rebranded to Citation Group.

In early 2024, Citation Group celebrated its third acquisition in ISO and NDIS certification services. This acquisition was a huge milestone for the group and solidified Citation Certification’s position as Australia’s second-largest provider of certification services.

The current team at Citation Group consists of over 150 staff members, including eight partners and 37 professionals, based in Sydney, Melbourne, Brisbane, Western Australia, and New Zealand. Citation Legal (part of Citation Group) is the only workplace relations firm in Australia with five Accredited Employment and Industrial Law Specialists on its team. Managing Director Campbell Fisher is the only lawyer in Australia to be recognised as an Accredited Specialist by both the Law Society of NSW and the Law Institute of Victoria.

Citation Group is a values-driven and culture-first company. The company’s values reflect the

behaviours that are repeatedly seen in the people at Citation Group and were recently refreshed and relaunched with input from all staff members across the company. The positive culture at Citation Group is evident throughout the business, and a huge part of its success is that it is supported and driven by all senior leaders. The culture at Citation Group has been described by staff and clients as “Inclusive”, “Fun”, “Open door”, “Supportive”, “Encouraging”, “Modern”, “Flexible” and “Progressive”.

Citation Group has a diverse client base and advises leading organisations from all major industries, from start-ups to large enterprises, global businesses, industry associations, and government agencies. It has particular expertise in retail, allied health (health, agreed care, disability, home care &human services), infrastructure and construction, manufacturing, professional services, sport and fitness, real estate, and hospitality.

Citation Group encourages learning and development to support and enable employees at all levels to increase their competencies and knowledge. Employees who join Citation Group experience equality of opportunity in all aspects of their development through external study and training opportunities, peer mentoring, personal development programs, secondment opportunities and six monthly and annual performance reviews dedicated to discussing personal development plans and objectives.

At Citation Group, its staff’s mental and physical well-being is a main priority – the company takes every measure to go the extra mile to provide support in the workplace. Employees of Citation Group have access to EAP services, flu vaccinations, flexible working arrangements, ergonomic office equipment, COVID-safe office spaces, community flex days for volunteering, company endorsed donation and charity events, the company arranged group physical activities, birthday leave and a generous paid parental leave scheme.

Citation Group provides holistic workplace compliance solutions for its incredible clients’ businesses. The company believes that every business, no matter its size or budget, should have access to a complete range of solutions to solve any workplace compliance issue. The company has been around for over 30 years, growing from strength to strength, and is proud to work with leading Australian and New Zealand organisations from all major industries.

Citation Group has a solid team of workplace experts and consultants who provide a suite of services, from employment and industrial relations law, Human Resources consulting, and contracting and management to migration services, Human Resources and safety technology, and assessment and certification. Citation Group have a multidisciplinary approach, meaning that the company can examine compliance from every angle to come up with the most effective solutions for businesses.

The advice Citation Group provides covers everything from enterprise bargaining and underpayment auditing, workplace investigations, and workplace mediations to workplace relations advice and ISO certification. It is a testament to the abilities of Citation Group and their team that some of Australia’s most recognised brands (over 12,000 + organisations) rely on Citation Group’s advice, technology, and services to protect their businesses, employees, and brands.

Formerly known as FCB Group, in 2021, the group was acquired by The Citation Group—a UK-based employment law, outsourced HR, and WHS business backed by private equity firms Hg and KKR. The services that The Citation Group offers in the UK complement FCB’s portfolio—the synergies of both The Citation Group and FCB are viewed as a huge advantage for its clients.

For information about Citation Group, visit citationgroup.com.au