Trustwave is a global business-to-business cybersecurity services provider whose mission is to defend against the devastating impact of cyberattacks and fortify cyber resilience in the age of advanced threats. Founded in 1995, Trustwave specializes in managed detection and response (MDR), managed security services (MSS), consulting and professional services, database security, and email security. Trustwave offerings are underpinned by award-winning threat research and intelligence by its SpiderLabs team.

In 2020, Trustwave embarked on a company-wide transformation to turn a siloed amalgamation of acquisitions and disparate business units into a unified, collaborative industry leader that continuously improves, grows, and enables its people to be their best. Thanks to a hands-on senior leadership team and the hard work of 1100+ global employees who embraced change, Trustwave has transformed itself into a market-leading company and a great workplace.

Trustwave’s transformation provided a unique opportunity to rebuild the company culture from the ground up. This started with developing a distinctive talent strategy. As a services and consulting company, Trustwave’s success relies heavily on the calibre and expertise of its employees. Trustwave’s talent strategy is built around the fundamental concepts of transparency, autonomy and continuous improvement: Trustwave employees are treated as mature experts who deserve direct, open communication, support for their ongoing development and the autonomy to make decisions based on their expertise. Trustwave also aims to treat all employees fairly through a performance-driven culture and to provide a consistent employee experience for its teams worldwide.

From this talent, strategy grew new corporate values, a first-ever leadership model, a revamped performance management process based on a formal Talent Philosophy, and the resoundingly popular Moments That Matter workplace philosophy, which balances the flexibility of remote work with the benefits of engaging with colleagues face-to-face. Learning and development were also a prime focus during Trustwave’s transformation, with a renewed commitment to its in-house learning platform, Trustwave Academy, professional certification program, internship program and more. In the constantly evolving cybersecurity industry, continuous learning is critical to Trustwave’s success and has become a hallmark of the employee experience.

Along with improved value drivers, increased sales and an expanded client portfolio, Trustwave’s transformation also significantly impacted employee retention and engagement. Amidst the Great Reshuffle, 2022, Trustwave’s voluntary attrition rate dropped by 5.13%. Trustwave’s overall engagement score improved by 10 points over the prior year—and 21 points over the last three years—in its most recent employee survey. On Glassdoor, Trustwave’s score improved from 3.41 to 4.33 between January and December. Because cybersecurity has the potential to touch nearly anyone anywhere, Trustwave and its people can make an impact that extends far beyond corporations’ bottom line. As a thought leader in the industry, Trustwave’s experts help shape national policies and defend against cyberattacks for clients and their stakeholders in 86 countries. With knowledge sharing and innovation purpose-built into the company values, Trustwave employees can learn alongside the best and feel empowered to tackle the ever-changing challenges of cybersecurity head-on.

For information about Trustwave, visit trustwave.com