Hunter New England Central Coast Primary Health Network (HNECC PHN)

Hunter New England Central Coast Primary Health Network (HNECC PHN) has been selected as an Employer of Choice in The Australian Business Awards 2023. The Australian Business Award for Employer of Choice [EOC] recognises organisations that develop workplaces that maximise the full potential of their workforce through established policies and practices which demonstrate effective employee recruitment, engagement and retention.

“The PHN is very pleased to receive this recognition. This is a testament to the talented people at the PHN, whose passion for identifying and addressing the health needs in our communities is matched by their commitment to closing service gaps and ensuring equity in access. As a values-driven organisation, people choose to work for us and with us because of the meaningful work we do as well as the opportunity to work with passionate and motivated people who make a real difference.”
Richard Nankervis, Chief Executive Officer, HNECC PHN
The Hunter New England Central Coast PHN (the PHN) is a not-for-profit organisation funded primarily by the Australian Government. With a vision for Healthy People and Healthy Communities, the PHN has been operational since 1 July 2015. The PHN works with primary health care providers across the Hunter, New England and Central Coast regions to commission programs and services designed to improve the efficiency and quality of primary health care and positively impact its communities.

The PHN is driven to make a difference in the lives of local communities through ‘innovation, performance, collaboration and local engagement’. The PHN is consistently regarded as a top-performing organisation compared to other PHNs in Australia. The performance and reputation have been achieved by focusing on excellence in commissioning, practice improvement support, program delivery and health outcomes. The PHN is a success within the not-for-profit sector and is at the forefront of new thinking and ideas throughout the PHN community.

The PHNs People and Culture Strategy outline how it will leverage the talents and ambitions of its people to realise their strategic ambitions. It takes a long-term view and supports many of the core plans of the PHN Strategic Plan 2018-2023. The PHN started with the end in mind to become an Australia Employer of Choice (EOC). The four strategic pillars of the strategy align with the EOC criteria:

  1. Culture, leadership, and strategy
  2. Education, training, and development
  3. Performance, recognition, and remuneration; and
  4. Health, safety, and satisfaction.

In implementing this strategy, the PHN is bold, honouring its unique role in Australian communities. Similarly, the PHN stopped doing some of the things done in the past that were no longer working to support them in building agile and efficient operations and enabling innovation.

Leadership is key to encouraging and navigating partnerships, including within the Government, primary healthcare partners, communities, healthcare practices, and the service providers they commission.

The strategy provides clarity of purpose and a commitment to executing, allowing the PHN to measure and demonstrate success truly. The PHN has built and strengthened its capability to deliver while putting its people first. The PHN presents outstanding results from the strategic plan that aligns with being an employer of choice.

ABA Employer of Choice Awards 2023

For information about the PHN, visit

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