Tata Consultancy Services

Tata Consultancy Services has been selected as an Employer of Choice in The Australian Business Awards 2022. The Australian Business Award for Employer of Choice [EOC] recognises organisations that develop workplaces that maximise the full potential of their workforce through established policies and practices which demonstrate effective employee recruitment, engagement and retention.

“We are pleased to be selected as an Employer of Choice by the Australian Business Awards. Our commitment to our clients, employees and the community is reflective of our brand promise, Building on Belief. We believe the potential of our people is paramount to achieving greater success. Our commitment stems from the 155-year-old legacy of the Tata Group and its founder’s vision that the community is not just another stakeholder in the business, but in fact the very existence of it. These values continue to direct the growth and business of our organisation today.”

Prabal Chaterjee - Tata Consultancy ServicesPrabal Chatterjee, Head of Human Resources, TCS Australia & NZ

Tata Consultancy Services (TCS) is a global IT service, consulting and business solutions technology provider. TCS offers a consulting-led, cognitive-powered, integrated portfolio of business, technology and engineering services and solutions. The company has grown to become one of the world’s top 10 IT companies, with a market capitalisation of more than $100 billion. As an active member of Australia’s IT sector and wider business community, TCS continues to invest in the growth and innovation of Australia. TCS aims to create exponential wealth for stakeholders by creating innovative solutions, applying contextual knowledge and executing and scaling digital technology capabilities to resolve societal challenges. TCS’s graduate program has been designed to mentor and develop graduates through a fully facilitated learning program and on-the-job training. TCS is committed to building relationships with universities and student bodies in creating an ecosystem to identify top graduate talent.

TCS is a value-driven multi-dimensional organisation, and its solutions are heightened towards creating an equitable work environment for all. The intent is to inspire, retain and engage a workforce of over half a million employees across seven regions and 46 countries. TCS believes in creating an open, supportive, and inclusive environment for all employees. Its core belief revolves around the thought process that equal opportunities embraced with dignity and respect for all make TCS a true, globally diverse organisation. It believes in creating an open, supportive, and inclusive environment for all its employees that allows and encourages each employee to be their authentic self at work. TCS has made an important strategic decision to embed diversity and inclusion in how it inspires, leads, and manages an inclusive workplace. TCS ensures the highest levels of certainty and satisfaction through a deep-set commitment to its clients, comprehensive industry expertise and a global network of innovation and delivery centres. Its mission is to help customers achieve their business objectives by providing innovative, best-in-class consulting, IT solutions and services and to make it a joy for all stakeholders to work with us.

Their customer-centric engagement model defines how they engage with clients, offering specialised services and solutions that meet the distinct needs of the business. TCS builds bespoke teams around different domains and technology requirements drawn from its talent pool of over 592,195 global professionals, including 35.6% women from 153 nationalities. Its domain expertise has been built upon decades of experience across industries, underpinning its suite of solutions. TCS’ structure is domain led and empowered to help provide Customers with a single window to industry-specific solutions.

TCS aims to be a values-centric employer of choice. With People, Purpose and Planet at the centre of the organisational strategy. TCS seeks to foster a digitally savvy, highly agile organisation with customer and community purpose at the core of everything. TCS believes strongly in a culture of engagement with purpose and growing careers and talent through mentoring, support and a culture of self-driven learning. Additionally, TCS is building a hyper-connected organisation using internal social platforms to ensure extensive employee collaboration and engagement. This is a critical driver of competitive advantage among the 82% workforce of digital natives. Holistic, long-term careers based on continuous learning are driven by an anytime, anywhere, any-device digital learning ecosystem that helps attract and develop and retain talent. TCS has a strong and growing resource pool leveraging global talent and the growing workforce of over 4,300 employees residing in Australia. In the last twelve months, TCS in Australia has hired over 900 individuals, including 110 graduates and interns.

With a strong focus on employee well-being and engagement with purpose, even in a virtual world, TCS has managed to keep employees engaged and connected. TCS supports employees’ well-being, particularly through Covid and virtual working, ensuring people feel mentally and physically supported. TCS Cares program runs sessions on topics such as resilience, encourages one-to-one connects of support and offers an Employee Assistance Program with counselling to all employees. TCS’ satisfaction index globally has risen by 3.5% to 78.1%, and in Australia, this has increased by 0.8% to 75.1%. The well-being journey started ten years ago as TCS focused on fitness, nutrition and mental well-being. This was led and driven from the top, with most senior leaders actively sponsoring and participating in runs up to marathons and encouraging teams to join nutrition, yoga and mental well-being sessions. In Australia, TCS sponsors major running festivals with over 350 places sponsored each year for employees, their families and customers to take part in 5km to full marathon distances. TCS also launched an App called TCS Clickfit for employees and their families to participate in. This app encourages employees to cross 10,000 steps daily and has a gamified leaderboard with employees actively encouraging each other. These are a few small examples to showcase the power of leveraging TCS’ expertise as a technology organisation to drive engagement, connect and values to support people.

For information about Tata Consultancy Services (TCS), visit tcs.com

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