Thryv Australia
Thryv Australia has been selected as an Employer of Choice in The Australian Business Awards 2024. The Australian Business Award for Employer of Choice [EOC] recognises organisations that develop workplaces that maximise the full potential of their workforce through established policies and practices which demonstrate effective employee recruitment, engagement and retention.
“At Thryv, our success is built on the commitment, talent and passion of our people. We believe in investing in our team through continuous learning, a supportive work-from-anywhere model and a culture that celebrates every individual’s contribution. This award is a testament to our teams’ dedication to creating a workplace where everyone feels valued and empowered. As we continue to grow, we remain focused on fostering a positive and inclusive environment, where our team can flourish, and, in turn, help and support our customers succeed.”
Thryv is a global software and marketing services company that empowers small- to medium-sized businesses (SMBs), franchises, and agencies to grow and modernize their operations so they can compete and win in today’s economy.
Thryv has been around in one form or another for more than 125 years, always with one goal in mind — helping small businesses succeed. Thryv provides the technology, software and local business automation tools small business owners need to better manage their time, communicate with clients, and get paid so they can take control of their business and be more successful.
In 2021, Thryv entered the Australian small and medium businesses (SMB) sector through the acquisition of leading digital marketing and directory services provider Sensis.
Thryv’s team is focused on helping Australian small businesses adopt cloud-based software solutions to better compete in an ever-demanding market.
Starting with this foundation, Thryv puts its small business clients at the very centre of everything they do. After all, by enabling employees to find their value and voice, they are then inspired to provide their clients with the best software solutions and hands-on service. Thryv’s values reflect this pursuit of customer excellence, focusing on how employees interact with clients and the wider industry in general.
An important part of Thryv’s culture is its work-from-anywhere model. The model – one of the first to be adopted in Australia – allows all staff to work remotely full-time. To maintain its strong culture, regular social events – both online and in-person – are held to maintain connections among employees. Thryv’s leadership openly supports and encourages remote work, and Thryv’s high employee satisfaction speaks volumes about this forward-thinking workplace model.
In terms of employee reward and recognition, Thryv’s annual process of goal setting, revision, and reporting remains an important contributing factor to employee engagement. Goals are set both at the individual and company level, ensuring each employee’s voice is heard and contributions valued while maintaining a strong focus on company-wide growth and success attribution.
To help meet their goals, Thryv’s education and training programs allow it to build a substantial talent pool. This ensures a robust line of succession filled with stellar leadership that is nurtured by the company’s Leading Edge and mentoring programs. Continuous improvement through an assortment of free educational programs fosters talent development at the individual level.
Lastly, Thryv’s highly valued leave and personal benefits help its employees maintain a healthy work-life balance. The company’s Health and Wellbeing Committee ensures employees maintain a voice in the design of corporate initiatives.
These factors have led Thryv’s workforce to become one of the most engaged, fulfilled and productive workforces in Australia and globally.
For information about Thryv Australia, visit thryv.com.au