Formerly the United Ancient Order of Druids, NobleOak Life Limited (NobleOak) was one of Australia’s first benevolent societies and has protected Australians’ lives and wealth for over 140 years. NobleOak is committed to helping close Australia’s ‘protection gap’ by providing outstanding value life insurance products with personal service. NobleOak’s customer-focused product strategy and passionate team have helped the company become Australia’s most-awarded direct life insurer for the past three years.

NobleOak uses digital channels to engage customers and deliver a simple yet smart customer experience supported by its award-winning customer service team. When a customer applies for insurance, NobleOak fully underwrites them, asking a series of health and lifestyle questions. This means there are no pre-existing condition clauses and gives the customer confidence that there will be no surprises in the event of a claim.

NobleOak’s purpose and values of nobility, simplicity, adaptability and delivery drive its daily decisions. NobleOak has earned a trusted reputation while navigating a complex and changing financial services and insurance regulatory environment. It has a strong risk management culture supported by clear governance processes, annual compliance training and the expectation that all employees are responsible for managing risk and ensuring NobleOak is a great workplace.

NobleOak is dedicated to creating an environment where employees enjoy coming to work while developing their skills to ensure a fulfilling and diverse career. NobleOak promotes diversity and wellbeing, and employees are urged to join in regular cultural, team, and wellbeing events that foster a sense of connection, belonging, and inclusion. These initiatives are anchored by NobleOak’s assurance of non-discrimination in its people, processes, and frameworks. NobleOak also fosters a culture of community involvement by encouraging employees to attend events such as R U OK Day, Breast Cancer Awareness Month, International Women’s Day, Movember, Help 4 Kids, and September. NobleOak also matches employee donations and hosts competitions where the winning team is invited to select a charity to receive a generous donation.

NobleOak conducts an annual employee engagement survey about career, work environment, reward, leadership, risk and safety. The most recent survey conducted in April 2022 – achieved a participation rate of over 96%, an engagement score of 86% and a risk culture score of 89%. NobleOak has an industry-leading product and service proposition and a workplace culture that ensures its people are well-supported, engaged and motivated to make a difference.

For information about NobleOak, visit nobleoak.com.au