BPAY Group was launched in 2017 as the parent company to BPAY and a growing family of businesses. BPAY Group is a portfolio of businesses each living their purpose of ‘making life simpler’. The company is the brains behind some important Australian firsts – like BPAY Group’s flagship BPAY bill payments system and Osko, the faster way to pay. In recent years, the company has transformed and expanded beyond payments and the Group brand reflects the new diversified offering and innovative products. Purpose and vision BPAY Group’s purpose is “making life simpler’ and vision is to create ‘a world where safety, trust and ease in the financial system is a given’.

BPAY Group is owned equally by Australia’s largest banks but operates as a separate company and business. BPAY Group operates in the financial services and payments industry. BPAY Group strives for high industry-level standards of regulatory compliance and governance relating to payments-related legislation, privacy and security. BPAY Group monitors its corporate compliance across corporations, employment and competition and consumer law.

As a key part of Australia’s payments infrastructure, BPAY Group has established the BPAY Scheme with its members to ensure a strong governance framework for BPAY Payments and Osko. It voluntarily maintains certification for the Payment Card Industry Data Security Standard (PCI DSS v3.2) and the ISO 27001 Information Security Standard.

BPAY is distributed through nearly every bank in the country (150+), offered by over 45,000 businesses on their invoices and with 98% brand awareness in all people 18 years and over. BPAY is an important part of the payments industry and with the launch of Osko, BPAY Group has brought real-time payments to Australians.

BPAY Group cares about people, the ones who use their products and the ones that come to work every day. As such, the company is continually striving to foster a fun, flexible, empowering and collaborative culture where people are not only inspired but inspire others to do their work. They trust their people, value what they think and empower them to be curious, learn and grow.

BPAY Group’s outstanding culture is not by accident. Over the last 5 years, the company has undergone a significant cultural transformation to drive an inclusive and collaborative culture where high performance is recognised and rewarded and BPAY Group’s people are empowered and trusted to be curious and have a go.

BPAY Group’s people are encouraged to drive their own careers and development and, champion a continual learning mindset. More recently the people & culture team have shared Future of Work research and predictions on how the work currently performed in the business may change in the future. To better prepare people and aid them in futureproofing themselves, a program was rolled out around the ten top skills of the future, as per a World Economic Forum study. Each month, a spotlight is shone onto one of these ten skills and opportunities provided to interested employees to build or enhance the skill via various activities and learning materials.