Brisbane Airport Corporation

Brisbane Airport Corporation has been recognised as an Employer of Choice in The Australian Business Awards 2017.
The Australian Business Award for Employer of Choice [EOC] recognises organisations that develop leading workplaces that maximise the full potential of their workforce through established policies and practices that demonstrate effective employee recruitment, engagement and retention.

“At Brisbane Airport Corporation (BAC), we are very proud of our culture and are thrilled to be acknowledged as an Employer of Choice in the 2017 Australian Business Awards. We know our success begins with our people, because it’s our people who shape our unique culture and reputation. Our ethos is ‘make the most of life’, which recognises that working at BAC is more than just a job, it is about a way of life, being your personal best and how we interact and work with each other. This ethos espouses our values of family, partnerships, happiness, passion, integrity and safety.”
Mr Gwilym Davies, Head of People, Performance and Culture
Brisbane Airport is the front door to Queensland welcoming and farewelling more than 22 million passengers a year. It is the third largest airport in Australia by passenger numbers and the second busiest in terms of aircraft movements. It makes a significant contribution to local, state and national economies. Brisbane Airport Corporation (BAC), as the owner and operator, is responsible for ensuring future development supports forecast growth.

Operating 24 hours a day, seven days a week, BNE has two major terminals servicing 26 airlines flying to 67 destinations. BAC is one of Queensland’s largest companies with an estimated enterprise value of over $6.5 billion, contributing millions to the economy annually.

BAC is very proud of their workplace culture. A culture that includes a philosophy of ‘Make the most of life’ which recognises that working at BAC is more than just a job, it is about a way of life, it’s about being your personal best.

Management go to great lengths to create a family-like culture that ensures all employees feel part of a tight, committed and supportive group. Within a workforce of 500, 300 of these people are directly employed by BAC. The remaining 200 are project-based contractors that are included in cultural programs and are eligible for training after 6 months of service.

The BAC vision is to provide world-best learning and development opportunities which enable staff to achieve their personal best. The BAC Learning and Development framework has been designed to ensure staff have the skills and capabilities required to achieve business outcomes today, as well as developing capabilities required for the future.

The framework focuses on four key areas; compliance, capability, our tomorrow and our direction.  It is based on a partnership approach with both individuals and BAC mutually accountable for achieving these outcomes.

Over $700,000 is spent each year on L&D and staff attend at least one training activity each per financial year, the majority of which are external.

This approach provide BAC with significant benefits in terms of business and customer value, industry improvement, reputational enhancement and most importantly, strong employee retention (7.8 year average) and engagement (78%).

Organisational participation into the Employer of Choice Awards includes private companies, publicly listed companies, multinational subsidiaries, not-for-profit organisations, non-government organisations, educational institutions, franchise systems, partnerships, government departments, government agencies, local government and statutory bodies operating in Australia.

Employers of Choice are required to demonstrate their achievements the across the key areas of Organisational Culture & Leadership; Employee Education, Training & Development; Employee Health, Safety & Satisfaction; Performance Management; Recognition & Remuneration.

Entries are assessed utilising a rigorous and dynamic framework to ensure that the assessment process is pertinent and objective. The Employer of Choice Framework (EOC Framework) is a structured model of assessment that consists of specialised assessment criteria and sub-criteria that provide a robust set of requirements that are used as the methodology for benchmarking and learning among the participating organisations.

The key attributes of the EOC Framework outline the characteristics of well-managed, high-performing, industry leading organisations that provide a stimulating and supportive workplace.

The Australian Business Awards are the regional chapter of an integrated, hierarchical leadership program conducted on a national and international level. Eligible organisations from each region are invited to participate in the international chapter of the program at The World Business Awards. Conducted annually and currently in the second year of its international launch, The World Business Awards seeks to engage with the world’s business, innovation and technology leaders through a global recognition and knowledge building initiative that is underpinned by the program’s established framework. The program engages with organisations worldwide to benchmark the full spectrum of their products, services and initiatives and to review their business performance. The cycle culminates in the recognition and celebration of organisations that implement world-class business initiatives and industry leading products and services on a prominent and far-reaching scale. All entries must be entered in the regional chapter where the organisation is based.

Organisations that participate are provided with the unique opportunity to benchmark themselves against the top performers globally. The recipients are acknowledged for their achievements and recognised as the elite of their industry earning a place amongst a distinguished group by having their products, projects, initiatives, contributions and achievements recognised on a prominent and far-reaching scale. The program provides the ultimate platform for building knowledge, increasing brand awareness, equity, loyalty and retention through increased exposure, recognition and prestige. This establishes a valuable resource that can be used extensively to create opportunities for publicity, positive organisational profiling and heightened brand awareness within the respective industries both nationally and internationally.

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