MSS Security has been recognised as an Employer of Choice in The Australian Business Awards 2016.
The Australian Business Award for Employer of Choice recognises organisations which have developed leading workplaces that maximise the full potential of their workforce through practices that demonstrate effective employee recruitment, engagement and retention.
As a security personnel provider, MSS Security believe that the best investment in a quality outcome for their clients is an investment in their people. As a result, MSS have developed a company culture founded on integrity, teamwork, attitude, performance and passion that aims to promote excellence in their industry and throughout the wider business community. To achieve this MSS have developed “The Service Delivery and Skills Enhancement Program (SDSEP) which aims to provide ongoing training and employee reviews that align the company’s business practices with their ethos. The program helps to ensure consistent service practices across operational processes by working to identify and rectify skill gaps and deficiencies. Working alongside the SDSEP program is an employee value proposition initiative that provides staff members with assistance programs, a health and wellbeing portal, product discounts and an education sponsorship program. Ongoing training is provided to all employees and external education ventures are supported by MSS.
Because MSS is geographically diverse and operates 24/7, ongoing employee training can be difficult. However, the presence of an online learning management system (LMS) provides a central hub for employees to receive company news and training relevant to their roles. Performance reviews are also conducted online through the use of a performance management system, providing employees the ability to sign off on their position description, set KPIs against business strategy, choose competencies to support their performance goals and development and align behaviours to the company values. This process is supplemented by recognition initiatives that encompass movie vouchers and an awards program; “Spirit of MSS/SIS Awards”.
Recognising that the quality of their service depends on the health and fitness of their employees, MSS have undertaken a number of initiatives to help their workforce stay healthy, including pre-employment medicals and mental health outreach. On top of this safety is taken very seriously by MSS, who have a dedicated portal for incident and hazard reporting.
The Australian Business Awards are an annual comprehensive awards program which recognises organisations that demonstrate the core values of business innovation, product innovation, technological achievement and employee engagement via a set of established business and product award categories.
The Australian Business Awards are the national chapter of an integrated, hierarchical leadership initiative conducted on a national and international level. The Employer of Choice Award recipients will participate in the international chapter of the program at the World Business Awards whereby participants are provided with the unique opportunity to benchmark themselves against the top performers globally.
The process culminates in the selection of organisations which maximise the full potential of their workforce through practices that demonstrate effective employee recruitment, engagement and retention. The recipients are recognised as the elite of their industry earning a place amongst a distinguished group by having their achievements acknowledged and celebrated.
Organisational eligibility includes private companies, publicly listed companies, multinational subsidiaries, not-for-profit organisations, non-government organisations, educational institutions, franchise systems, partnerships, government departments, government agencies, local government and statutory bodies operating in Australia.
Entrant organisations are required to demonstrate their achievements across the key areas of Organisational Culture; Leadership & Strategy; Employee Education, Training & Development; Employee Health, Safety & Satisfaction; Performance Management; Recognition & Remuneration.
The Employer of Choice Framework is utilised as a structured model of assessment that enables the participating organisations to be benchmarked against world class performance standards.
The key attributes of the Employer of Choice Framework define the characteristics of high-performing, industry leading organisations that provide a stimulating and supportive workplace. The criteria and sub-criteria provide a robust set of requirements that are used as the methodology for benchmarking and learning among the participating organisations.
The program provides a notable opportunity for high-performing organisations which implement world-class human resource management practices to be acknowledged and celebrated for their achievements both nationally and internationally.
Conducted annually, the program engages with organisations worldwide to benchmark the full spectrum human resource management practises and to review their business performance through a global recognition and knowledge building initiative that is underpinned by the program’s established framework.
The program provides the ultimate platform for building knowledge, increasing employer brand awareness. reputation, equity, loyalty and retention through increased exposure, recognition and prestige.