• Employer of Choice Awards 2016

Compass Housing

Compass Housing has been recognised as an Employer of Choice in The Australian Business Awards 2016.
The Australian Business Award for Employer of Choice recognises organisations which have developed leading workplaces that maximise the full potential of their workforce through practices that demonstrate effective employee recruitment, engagement and retention.

Established in 1985, Compass is a not-for-profit organisation whose primary aim is to alleviate the hardship of housing stress for low-to-moderate income earning households. They do this by providing secure and affordable housing, as well as delivering housing products to disadvantaged people.

Compass Housing has 130 employees across a network of 11 branches in NSW and QLD. They focus on three key elements in their Human Resource strategy; people, connection to place and performance. Compass Housing aims to continue to be an employer of choice by showing loyalty, respect and a commitment to the personal development of its staff. The company ensures that they actively engage with staff and genuinely listen to their concerns.

The implementation of a pilot program called the ‘Tenant Specialist Model’ resulted in changing the property inspection process from single employee visit to a dual employee visit. This change increased the safety of Compass employees who were attending tenant property inspections and visits. It also improved tenant observations by providing additional tenant care visits which then helped to identify tenants who may pose a risk to themselves or others. The new Tenant Specialist Model resulted in a significantly improved employee morale and a decreased level of employee stress and anxiety.

Compass Housing Services views education and training as a critical component for a successful workforce as it obtains employee engagement, job satisfaction and retention. They also implement opportunities for employees to undertake key duties and to participate in a Buddy Program where experienced employees are buddied with a new employee during their probation period. Compass contributes to industry remuneration surveys, which then provide accurate remuneration data to allow Compass to benchmark and compare salary levels against other organisations. On the rare occasion that an employee leaves Compass, they complete exit interviews to identify the employee’s reasons for leaving. The results from the interview allow them to model excellence in identifying job alignment in their future recruitment.

The Australian Business Awards are an annual comprehensive awards program which recognises organisations that demonstrate the core values of business innovation, product innovation, technological achievement and employee engagement via a set of established business and product award categories.

The Australian Business Awards are the national chapter of an integrated, hierarchical leadership initiative conducted on a national and international level. The Employer of Choice Award recipients will participate in the international chapter of the program at the World Business Awards whereby participants are provided with the unique opportunity to benchmark themselves against the top performers globally.

The process culminates in the selection of organisations which maximise the full potential of their workforce through practices that demonstrate effective employee recruitment, engagement and retention. The recipients are recognised as the elite of their industry earning a place amongst a distinguished group by having their achievements acknowledged and celebrated.

Organisational eligibility includes private companies, publicly listed companies, multinational subsidiaries, not-for-profit organisations, non-government organisations, educational institutions, franchise systems, partnerships, government departments, government agencies, local government and statutory bodies operating in Australia.

Entrant organisations are required to demonstrate their achievements across the key areas of Organisational Culture; Leadership & Strategy; Employee Education, Training & Development; Employee Health, Safety & Satisfaction; Performance Management; Recognition & Remuneration.

The Employer of Choice Framework is utilised as a structured model of assessment that enables the participating organisations to be benchmarked against world class performance standards.

The key attributes of the Employer of Choice Framework define the characteristics of high-performing, industry leading organisations that provide a stimulating and supportive workplace. The criteria and sub-criteria provide a robust set of requirements that are used as the methodology for benchmarking and learning among the participating organisations.

Entrant organisations are required to demonstrate their achievements across the key areas of Organisational Culture; Leadership & Strategy; Employee Education, Training & Development; Employee Health, Safety & Satisfaction; Performance Management; Recognition & Remuneration.

The program provides a notable opportunity for high-performing organisations which implement world-class human resource management practices to be acknowledged and celebrated for their achievements both nationally and internationally.

Conducted annually, the program engages with organisations worldwide to benchmark the full spectrum human resource management practises and to review their business performance through a global recognition and knowledge building initiative that is underpinned by the program’s established framework.

The program provides the ultimate platform for building knowledge, increasing employer brand awareness. reputation, equity, loyalty and retention through increased exposure, recognition and prestige.

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2018-09-12T15:03:15+00:00