• Employer of Choice Awards 2016

Accident Compensation Conciliation Service

Accident Compensation Conciliation Service has been recognised as an Employer of Choice in The Australian Business Awards 2016.
The Australian Business Award for Employer of Choice recognises organisations which have developed leading workplaces that maximise the full potential of their workforce through practices that demonstrate effective employee recruitment, engagement and retention.

“The Accident Compensation Conciliation Service (ACCS) is an independent statutory body corporate providing alternative dispute resolution services for workers compensation disputes in Victoria. These services are used by injured workers, insurers, employers and benefit the wider Victorian community by helping minimising the associated financial costs, delays and stress involved in these types of disputes.

“We maintain our focus on service to the community. Having clearly articulated service goals help the ACCS to foster a values-driven working environment. Providing an excellent and sustainable service to stakeholders depends very much on providing staff with the support, flexibility and tools they need to perform consistently at an outstanding level. This is particularly important as we are often dealing with people who are experiencing challenging circumstances.

“This award recognises the initiatives the ACCS has trialled largely around mental health and wellbeing, positive psychology, employee engagement and process improvement. Acknowledging stressors as an inevitable part of public service delivery and working to mitigate any detrimental effects on our personnel is crucial if the ACCS is to continue to deliver the best possible services to the public.”

Anita Kaminski, Accident Compensation Conciliation Service
The Accident Compensation Conciliation Service (ACCS) is an independent statutory body corporate providing alternative dispute resolution (ADR) services for worker’s compensation disputes in Victoria. They employ up to 95 people, who are committed to providing conciliation participants and stakeholders with high quality, compassionate and unbiased service.

ACCS focus on aligning their workplace culture with strategic objectives, fostering collaboration and open communication by consulting with staff via surveys and meetings. ACCS provide employees with time and space to gather informally during the working week through team morning teas. Their kitchen facilities, which include a library, are used regularly to celebrate milestones and host professional development training. ACCS has undertaken a number of training initiatives to further the professional development of their employees, including: internal mentoring, external training, study assistance and job rotation. As a result, they delivered a total of 561 days of training to staff in 2014/15.

In addition, ACCS provide employees with access to resources such as Worksafe programs, online research databases, monthly compensation newsletters and professional memberships. These initiatives aim to provide employees with a range of training options and easy access to relevant and updated information. They’re also committed to the health and wellbeing of employees, participating in a state government initiative called the Healthy Together program, which promotes workplace health and wellbeing. Best practice OH&S policies are also in place, as well as flexible leave arrangements for employees that recognize professional development.

To assist in developing ongoing effective HR strategies, ACCS staff may contact People and Culture, the dedicated HR team at WorkSafe. People and Culture assist in developing organisational design strategies, provide change management consultation and assist in improving understanding of effective people management.

The Australian Business Awards are an annual comprehensive awards program which recognises organisations that demonstrate the core values of business innovation, product innovation, technological achievement and employee engagement via a set of established business and product award categories.

The Australian Business Awards are the national chapter of an integrated, hierarchical leadership initiative conducted on a national and international level. The Employer of Choice Award recipients will participate in the international chapter of the program at the World Business Awards whereby participants are provided with the unique opportunity to benchmark themselves against the top performers globally.

The process culminates in the selection of organisations which maximise the full potential of their workforce through practices that demonstrate effective employee recruitment, engagement and retention. The recipients are recognised as the elite of their industry earning a place amongst a distinguished group by having their achievements acknowledged and celebrated.

Organisational eligibility includes private companies, publicly listed companies, multinational subsidiaries, not-for-profit organisations, non-government organisations, educational institutions, franchise systems, partnerships, government departments, government agencies, local government and statutory bodies operating in Australia.

Entrant organisations are required to demonstrate their achievements across the key areas of Organisational Culture; Leadership & Strategy; Employee Education, Training & Development; Employee Health, Safety & Satisfaction; Performance Management; Recognition & Remuneration.

The Employer of Choice Framework is utilised as a structured model of assessment that enables the participating organisations to be benchmarked against world class performance standards.

The key attributes of the Employer of Choice Framework define the characteristics of high-performing, industry leading organisations that provide a stimulating and supportive workplace. The criteria and sub-criteria provide a robust set of requirements that are used as the methodology for benchmarking and learning among the participating organisations.

Entrant organisations are required to demonstrate their achievements across the key areas of Organisational Culture; Leadership & Strategy; Employee Education, Training & Development; Employee Health, Safety & Satisfaction; Performance Management; Recognition & Remuneration.

The program provides a notable opportunity for high-performing organisations which implement world-class human resource management practices to be acknowledged and celebrated for their achievements both nationally and internationally.

Conducted annually, the program engages with organisations worldwide to benchmark the full spectrum human resource management practises and to review their business performance through a global recognition and knowledge building initiative that is underpinned by the program’s established framework.

The program provides the ultimate platform for building knowledge, increasing employer brand awareness. reputation, equity, loyalty and retention through increased exposure, recognition and prestige.

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2018-09-12T15:06:38+00:00